We all know the IT world is changing constantly. Current changes include evolving hardware, the arrival of IoT in everyday objects, and the services offered by cloud providers. The world of software development is no exception to this trend. Apart from new web frameworks, which are released faster than developers can learn them, application architectures are also beingredesigned and overhauled. Even relatively recently, the consensus was that a good, old, monolithic system was the simple, efficient, economical solution.
Following the advent of containerization and DevOps, a new range of architectures has taken shape. We have seen the emergence of microservice architectures - simple, scalable and quick to develop using application generators such as JHipster (www.jhipster.tech), which have opened new avenues in web application development. But, like any architecture, they have their downsides, including but not limited to infrastructure management. Even if DevOps, containerization, and orchestration systems such as Kubernetes have helped a great deal with this issue, they have not entirely solved it, and only a few companies with a certain level of maturity in these areas and this culture have been able to exploit the full potential of this type of architecture.Today, new services are making waves in the IT world, especially when it comes to cloud service providers, commonly described as serverless.
Author : Steve Houel
Our latest news
Top 10 US bank
Automation of SCRA benefits for Top 10 bank saving an estimated $600k OPEX
The process for Servicemembers Civil Relief Act (SCRA) required agents to manually verify Service Members are eligible to statutory benefits and then send out letters informing them if they were eligible or not. That process created an inefficient experience for Service Members and customer service agents. Service Members would receive little communication about the status of their application until after they had been applied or denied. The new solution automated the heaviest work process for agents, reducing the time spent by agents working on cases and accelerating the time that clients receive notifications and credits by 50%.
Top 10 U.S. Bank
Migrating Thousands of Contact Center Agents off 15+-Year-Old Legacy Platform in 18 Months.
A revolving Ippon client and Top 10 U.S. Bank engaged Ippon to accelerate the migration off of a 15+-year-old legacy platform supporting thousands of contact center agents. An extended contract and teams-in-a-box approach was applied at a ratio of 4-to-1, supplementing in-house engineering. The teams iteratively delivered over 12 months on an MVP alongside 12 trailblazer agents. Over the subsequent eight weeks, 100% of the remaining 1,500 collections agents moved to the new platform with little disruption or incident.
Ippon obtains AWS Migration Competency
We are delighted to announce that Ippon, an Advanced Consulting Partner, has been awarded the Migration certification by AWS. This recognition adds to our already recognized expertise in the fields of Data and DevOps, guaranteeing that our customers are working with an AWS-recognized partner that meets the highest standards of service quality.Read more